East Paris Internal Medicine Associates complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. East Paris Internal Medicine does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
East Paris Internal Medicine provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
East Paris Internal Medicine provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Compliance Officer for East Paris Internal Medicine.
If you believe that East Paris Internal Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
East Paris Internal Medicine Associates, PC
1000 East Paris Ave SE, Suite 260
Grand Rapids, MI 49546
Fax (616) 957-7913
You can file a grievance in person or by mail, fax, or email through the patient portal if you have signed up. If you need help filing a grievance, the Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsfor by mail or phone at U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.